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Transforming IT infrastructure organizations using agile
By Santiago Comella-Dorda, Peter Dean, Vito Di Leo, Nick McNamara, and Pankaj Sachdeva
Traditional ways of managing IT infrastructure can impede the fast-paced delivery of digital solutions. Agile methods can be used to boost efficiency, speed, and quality.
Many companies have accelerated application development by adopting agile principles and modern software-engineering best practices, such as automated testing. Yet it remains uncommon to apply these methods and tools to IT infrastructure and operations, even though doing so presents opportunities to increase productivity and the pace at which digital products and services are brought to market. The typical IT infrastructure organization continues to emphasize stability over speed. Requests for infrastructure services still often go through an assembly line-style process involving many handoffs, long delays, and frequent misunderstandings.
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