针对亚洲公司的IT支持

SSBG一直支持跨国公司超过15年的外包企业IT服务。 我们的多语言支持团队和系统化解决方案就是为您的企业 量身定制的,并可以帮助您克服亚洲独特的IT问题。.

一个联系点

透明度

多国货币

中/英双语服务

跨国资历

我们的服务

我们自豪的以提供 单点联系 提供给中国的跨国企业提供IT服务的 国际标准 他们期望的

管理升级过程

所有请求和事件都经过由经验丰富的技术经理控制的基于ITIL的已建立流程

电话和在线服务台

通过我们的呼叫中心和在线支持服务台提供中英文单点联系,提供所有技术支持

在线工单和跟踪系统

通过易于使用的在线客户门户监控正在进行的任务和故障排除活动以及服务活动报告的状态

7天24小时系统监控

关键系统的实时监控和在线门户,供客户检查正常运行时间和活动指标

硬件和软件采购与集成

内部采购用于常见业务IT系统和软件以及安装和设置服务

清晰简洁的文档

所有受管系统和项目活动的结构化和信息密集文档

关于我们

SSBG成立于1999年,总部位于上海,是中国中小型企业的领先信息技术(IT)解决方案提供商。

我们是一站式服务,旨在提供在当今现代商业环境中竞争所需的企业级IT服务和供应。 凭借在中国建立和支持企业IT系统十多年的经验,我们的团队拥有背景和专业知识(PMP,ITIL等),以便第一次正确完成工作。

 “我们决定成立一家IT公司,因为我们认为中小型企业需要合格的计算机和网络支持。 这些公司不得不支付一名全职人员从事兼职工作。 他们希望保证,如果有问题,有人会在那里。 他们希望了解当前的技术。 他们希望消除员工流失的问题。 使用SSBG的服务解决了所有这些问题。“

C.L.R. Founder, SSBG

我们的合作伙伴

我们非常荣幸与他们合作:

LifeSize
Dell
Bomgar
Riverbed
IBM
Barracuda
Synology
Microsoft
PRTG
HP
Aruba
Juniper
Polycom
Veeam
Fluke
Lenovo
Symantec
VmWare
AMP
Avaya
Panasonic
Citrix
Cisco
Acronis

我们的客户

  • Dec 2018 (Since 2015)

    Since we started to work with SSBG three years ago, SSBG has proven to be an important, professional and reliable partner to us. We would like to thank SSBG for all their support to Proterra Shanghai over the years and intend to continue to work together for the foreseeable future.

    自从我们三年前开始与SSBG合作以来,SSBG已被证明是我们重要,专业和可靠的合作伙伴。 我们要感谢SSBG多年来对Proterra Shanghai的支持,并打算在可预见的未来继续合作。

    Tai Lin
    Managing Director
    Proterra Investment Partners

    Proterra Investment Partners
  • Dec 2018 (Since 2005)

    We have been working with SSBG for 13 years and SSBG is a trusted partner. Thanks to SSBG for the services provided over the years.

    我们与SSBG合作13年了, SSBG是让人信赖的合作伙伴。 感谢SSBG多年来所提供的服务。

    Amanda Weng
    Office Manager
    STERIS

    STERIS
  • Dec 2018 (Since 2009)

    For many years SSBG has provided IT support to us and they have remained to be reliable in their service and responsive to our changing needs. It is a comfort to know that they are always there.

    多年来,SSBG一直为我们提供IT外包服务,他们的服务一直非常可靠,并能满足我们不断变化的需求。 知道他们总是在那里是一种安慰。

    Tom Tang
    General Manager
    SAGA WELCO

    SAGA WELCO

    SAGA WELCO
  • June 2017 (Since 2009)

    SSBG – A WORLD LEADER IN IT SERVICE AND RELIABILITY!

    I have used SSBG for over 8 years in China. They always provide quality and reliable solutions from infrastructure set-up to trouble shooting. Fast response, quality people and solid results are their trademark. I just used them for a hosting and email transfer with great trepidation ! Totally seamless – no lost emails, seamless change over and unsolicited daily updates from the project Manager Geoff. First class all the way. Highly recommend.

    我司与SSBG合作至今已有8年之久。不管是IT环境建设或是系统故障排除,他们总是提供了值得信赖与优质的解决方案。SSBG一直保持着快捷的响应时间,高效的工程师与优质的处理结果。最近我又委托他们帮我做了网站与企业邮箱服务的数据迁移,结果是完美无缝的迁移:零丢失邮件 + 零停机时间 + PM主动的每日更新。一贯的一流服务,强烈推荐。

    Larry Hotaling
    Managing Director
    Global Diligence

    Global Diligence
  • May 2017 (Since 2016)

    Since engaging with SSBG they have provided a thorough and responsive solution to my remote office support requirements.

    与SSBG合作至今,他们针对我司远程网点的技术支持需求提供了彻底与灵敏的解决方案。

    Nathan Trevor
    IT Director
    SANNE GROUP

    SANNE GROUP

    SANNE GROUP
  • November 2016

    Thank you and please convey my “thanks” to your SSBG team! Your team has been a great help to us.

    谢谢你们! 请帮忙转达我对SSBG团队的谢意!你们的团队已经给予我们很大的支持与帮助!

    Jeff Heng
    Manager, Infrastructure – Network Services
    American Hotel Register Company 
    ah_logo

    AMERICAN HOTEL
  • Jan 2016 (Since 2006)

    SSBG has been a reliable partner for many years by providing first class service and support from a dedicated team of professionals and would highly recommend them to anyone doing business in Shanghai!  

    在过去几年一直是可信赖的伙伴,他们提供一流的服务及最专业的技术支持,强烈推介他们成为你在上海的合作伙伴。

    Jeff Zink
    IT Manager
    CAB Incorporated
    CAB Inc - header_logo

    CAB Incorporated
  • Dec 2015  (Since 2006)

    It has been a happy experience to work with SSBG, who always knows what Wesfarmers (Shanghai) needs.

    跟SSBG 合作是很开心的体验,他们总是知道我们需要什么。

    Ding Wen | General Manager
    WIS Supply Chain Management (Shanghai) Co., Ltd.
    WISAU - Logo

    WIS Supply Chain Management
  • Dec 2015 (Since 2009)

    We have been working with SSBG since 2009 and we are very satisfied with SSBG’s Team providing solutions to the different problems we face. They are very responsive and supportive to our needs and always follow up & track issues until they really resolve problems.

    I would confidently give them a strong 9 out of 10 on all points.

    我们从2009年就开始跟SSBG 合作,我们非常满意SSBG团队给我们提供的对各种问题的解决方案。他们对我们的需求非常重视跟负责,总是一直追踪直到问题解决。

    我可以自信的在各方面给SSBG评9分(满分10分)

    Joyce Wang
    Office Manager
    Hyman Global Solutions ( A Subsidiary of Lewis Hyman Inc.)
    Lewis Hyman Inc - logo

    Hyman Global Solutions
  • Nov 2015 (Since 2010)

    Our office has been relying on the services of SSBG ever since day one when we started operations in Shanghai. We are happy to have their professional services team behind us supporting us in China. They are quick to respond and able to deliver solid results! 

    我们的办公室自从第一天在上海成立就一直依赖SSBG的服务。我们很高兴身后有他们这样的专业团队在中国支持我们。他们反应迅速并且能够提供可靠的解决方案!

    Cecilia Yao
    Office manager
    Dynamite CA
    DYN_on

    Dynamite CA
  • Oct 2015 (Since 2009)

    SPAL has been supported since 2009 by the SSBG team. The team at SSBG has managed and been responsible for all our IT related issues in China. From our positive experience we recommend them highly and look forward to their continued support.

    SSBG团队从2009年开始就一直支持SPAL. SSBG 管理并负责我们在中国所有的IT问题。根据其活跃的表现,我们给予他们高度的评价并希望一直得到他们的支持与服务。

    Jorgen Jonker
    General Manager
    SPAL (China)

    Spal_auto - logo

    SPAL
  • March 2012 (Since 2009)

    SSBG has done an excellent job keeping our IT needs up to check and highly recommend them for any of your current/future client’s IT needs.

    SSBG 在满足我们IT 需求上做得非常出色。 我们愿意为他们的现有和未来的客户作极力推荐。 

    Jim Lambert
    Managing Director
    INTL FCSTONE TRADING CO. LTD.
    寰宇福四通贸易有限公司
    FC Stone logo

    INTL FCSTONE TRADING CO. LTD.
  • July 2011 (Since 2005)

    I appreciate everything that SSBG does to keep our IT equipment and network in good shape.  SSBG is far and away our best support company globally.  I wish I could clone your organization in our other locations.

    感谢SSBG 为我们的IT 设备及网络保持良好状态而所做得一切。 SSBG 远胜于我们全球最好的服务供应商。 我希望将来可以将这样的合作复制到我们其他的分公司。

    Edie Nixon
    DD Williamson (SH)
    DDWilliamson - logo

    DD Williamson
  • Aug 2009 (Since 2005)

    We have had nothing but superior service from our engagements with SSBG. We began our relationship with them as a liaison/structural support team that would broker our relationships with China Telecom and other carriers. Also we engaged them to build out the cabling infrastructure in a brand new engineering office. From this initial contact our relationship has grown to on-site router, phone (Nortel BCM 50), and PC support. They are essentially my hands on IT team in Shanghai.

    We have experienced a number of annoyance type of issues throughout the 3 years we have done business in Shanghai. I estimate our relationship with SSBG has saved our company at least 4 trips to Shanghai. Since we are currently only in Shanghai in regards to Asia, we have no other support system in the region and SSBG has become our IT arm.

    在我们的合作中, 没有什么比SSBG的服务更卓越的了。 合作伊始, SSBG只是我们在中国的电信代理商。 随后我们委托SSBG 为我们的新工程办公室进行网络基础架构。 从此我们的合作越来越多, 比如网络, 电话系统以及用户电脑维护。 他们目前已然成为我在上海负责IT的左膀右臂。在过去的3年里, 我们经历了种种工作上的烦恼事, 而SSBG 却帮我们省却了至少4次来上海出差的必要。 目前我们在亚洲只有在上海一处分公司, SSBG是我们唯一的IT服务供应商, 也是我们在这里的臂膀。

    Jeff Thackson
    IT Architect
    Nordyne (US)
    Nordyne - Logo

    Nordyne
  • July 2007 (Since 2003)

    At the time I wanted to deal with an American company that I felt  knew what they were doing and what they were talking about. SSBG responded quickly to my inquiries. The other companies were slower and did not have staff that  could answer questions to my satisfaction. Based on my 4 years’ experience with all kinds of domestic suppliers and consultants I would never consider a local owned IT company to touch my network or workstations.

    当时我想找一家能正真了解我们需求的美国公司。 SSBG 对我的要求作了非常快的回应。 而我找的其他几家供应商都没有那么快的回应而且他们的回答我都不满意。  根据我多年和格式各样供应商和顾问打交道的经验, 我不会让再让其他任何IT 公司来碰我们的网络和工作站。

    Jonathan Dickinson
    Owner & CEO
    RSA Design (China)
    modernspace-logo

    RSA Design / Modern Space Design